Shipping policy
# Shipping Policy - Synpashmina
## Processing Time
Orders are processed within 1-2 business days (Monday-Friday, excluding holidays). Orders placed after 2 PM EST or on weekends will be processed the next business day.
## Shipping Methods & Delivery Times
### Domestic Shipping (United States)
- **Standard Shipping:** 5-7 business days - $5.99
- **Express Shipping:** 2-3 business days - $12.99
- **Overnight Shipping:** 1 business day - $24.99
**FREE STANDARD SHIPPING** on orders over $40!
### International Shipping
We currently ship to Canada, UK, Australia, and EU countries.
- **International Standard:** 7-14 business days - Starting at $15.99
- **International Express:** 3-7 business days - Starting at $29.99
## Tracking Your Order
Once your order ships, you'll receive a tracking number via email. You can track your package at [carrier website] or in your account dashboard.
## Delivery Issues
- **Lost packages:** We'll investigate and replace or refund
- **Damaged items:** Contact us within 48 hours with photos
- **Wrong address:** Additional shipping charges may apply for redelivery
## International Orders
- Customers are responsible for customs duties and taxes
- Delivery times may vary due to customs processing
- Some countries may have import restrictions
## Contact Us
Questions about your shipment? Contact us at:
- Email: synpashmina@gmail.com